Privacy Policy

At Radiance Healthcare Inc., we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.radiancehealthcareinc.com or use our healthcare services.

By accessing our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Residential Address
• Date of Birth (if applicable)
• Insurance Information (where required)
• Emergency Contact Details

Medical Information

When you request healthcare services, we may collect:

• Medical History
• Health Conditions
• Prescription Information
• Appointment Details
• Physician Information
• Treatment Records

Technical Information

When you browse our website, we automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Tracking Technologies

How We Use Your Information

We use your information to:

• Provide healthcare services
• Schedule appointments
• Respond to inquiries
• Process payments
• Improve our website and services
• Communicate healthcare updates
• Send appointment reminders
• Meet legal and regulatory requirements
• Detect fraud and protect our systems

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Enhance user experience

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Sharing of Information

Radiance Healthcare Inc. does not sell your personal information.

We may share information with:

• Healthcare providers involved in your care
• Insurance companies
• Payment processing providers
• Technology service providers
• Government agencies when legally required
• Law enforcement authorities when required by law

All third-party providers are required to maintain the confidentiality of your information.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include:

• SSL Encryption
• Secure Servers
• Access Controls
• Firewalls
• Regular Security Monitoring

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

HIPAA Compliance

Where applicable, Radiance Healthcare Inc. complies with the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection of Protected Health Information (PHI). Your health information is handled according to applicable healthcare privacy regulations.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal data
• Restrict certain processing activities
• Withdraw consent where applicable
• Receive a copy of your information
• Object to certain processing activities

To exercise these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

Data Retention

We retain personal information only for as long as necessary to:

• Provide healthcare services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.